Frequently asked questions

No, all of our products are made with high-quality artificial materials for lasting beauty.

We don't offer custom holiday-themed designs, and our current arrangements are fixed or pre-designed. You can browse our existing collection for options that might still suit their needs. You're welcome to contact us if you have any further questions.

Most orders arrive within 5–10 business days, depending on location and shipping method.

If you're local, please contact us to see if pickup is available.

Contact us within 48 hours with photos, and we’ll make it right!